Analyst Ii • Mid-Level

Who you are

You have a strong analytical background with expertise in data analysis and machine learning — you understand consumer credit behavior and can leverage data to drive insights that improve collections and customer outcomes. Your experience includes working closely with cross-functional teams, including Product and Engineering, to design operational strategies that align with business goals.

You possess excellent communication skills, enabling you to effectively collaborate with stakeholders across various departments — your ability to translate complex data into actionable insights is key to your success. You are detail-oriented and have a knack for identifying emerging risks and designing interventions to mitigate them.

What you'll do

In this role, you will develop and maintain a comprehensive backbook risk framework that covers delinquency and customer management strategies. You will monitor portfolio performance and identify emerging risks, ensuring compliance with FCA requirements. Your responsibilities will include collaborating with Product teams to implement new features that enhance risk capabilities and improve customer outcomes.

You will lead the analytics efforts for backbook risk programs, utilizing your skills in SQL and data analysis to derive insights that inform decision-making. Your role will also involve designing operational processes that support collections and vulnerable customer management initiatives, ensuring that the strategies you implement are effective and aligned with the company's mission to change consumer finance.

What we offer

At Affirm, you will be part of a team that is dedicated to reinventing credit to make it more honest and friendly. We offer a collaborative work environment where your contributions will directly impact our mission. You will have the opportunity to work with cutting-edge technology and data to drive meaningful change in the consumer finance landscape. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.