Product Manager • Staff

Who you are

You have extensive experience in product management, ideally with a focus on user experience and activation strategies. You understand the complexities of onboarding in financial services and are passionate about creating seamless user journeys. You possess strong analytical skills, enabling you to define metrics for success and make data-driven decisions. You are a strategic thinker who can envision the long-term impact of product features and enhancements. You thrive in collaborative environments, working closely with engineering, design, and marketing teams to bring your vision to life. You are comfortable with ambiguity and can navigate the challenges of launching new products in a competitive landscape.

Desirable

Experience in the fintech industry or with credit products is a plus. Familiarity with gamification techniques and innovative onboarding practices will set you apart. You have a track record of successfully launching products that enhance user engagement and satisfaction.

What you'll do

In this role, you will own the vision for the 'Pre-Swipe' experience, defining the strategy for how new users interact with the Affirm Card. You will lead the roadmap for the activation journey, ensuring that users transition smoothly from interest to transaction readiness. Your responsibilities will include identifying and launching new features that drive user activation, such as gamified onboarding experiences and instant wallet provisioning. You will collaborate with cross-functional teams to bridge the gap between digital and physical experiences, ensuring a cohesive user journey. You will analyze user feedback and data to continuously improve the onboarding process, making it as frictionless as possible. You will also be responsible for communicating your vision and strategy to stakeholders, ensuring alignment across the organization.

What we offer

Affirm provides a dynamic work environment where innovation is encouraged. You will have the opportunity to shape the future of credit and consumer finance, impacting millions of users. We offer competitive compensation and benefits, along with a culture that values collaboration and creativity. You will be part of a team that is dedicated to making financial services more accessible and user-friendly. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.