About Agicap
The cash flow management platform for SMEs
Key Highlights
- Over 10,000 customers including Qonto and Swile
- $168.7 million raised in Series B funding
- Headquartered in Lyon, France with 501-1000 employees
- Combines automated solutions with human cash flow advisors
Agicap is a leading cash flow management platform based in Lyon, France, that helps SMEs automate their cash flow visualization and analytics. With $168.7 million in Series B funding, Agicap serves over 10,000 customers, including notable clients like Qonto and Swile. The company employs around 600 ...
π Benefits
Employees enjoy a monthly budget for benefits in kind, a daily lunch allowance, and the option for occasional remote work. They receive top-tier equip...
π Culture
Agicap promotes a unique blend of technology and human expertise by providing clients with dedicated cash management specialists. This approach ensure...
Overview
Agicap is hiring for a Customer Care role focused on the French market to enhance customer satisfaction and relationships. You'll collaborate with various teams to support clients with their needs. This position is ideal for those looking to enter the FinTech industry.
Job Description
Who you are
You are eager to start your career in the FinTech industry and have a strong interest in customer care. You possess excellent communication skills in French and are comfortable interacting with clients from various backgrounds. You are adaptable and ready to tackle challenges, whether they involve technical issues or providing guidance on using Agicap's platform.
You thrive in a collaborative environment and enjoy working with cross-functional teams, including Customer Success, Sales, Product, and Tech. You are committed to enhancing customer satisfaction and building strong relationships with clients. Your proactive approach to problem-solving will help you address the diverse needs of Agicap's customers.
What you'll do
In this role, you will be responsible for responding to customer inquiries and providing support to both prospects and experienced users of the Agicap platform. You will assist clients with technical issues, offer guidance on using the platform effectively, and provide advice tailored to their specific needs. Your mission is to ensure that every client feels valued and supported throughout their journey with Agicap.
You will collaborate closely with various teams to relay customer feedback and insights, helping to shape the future of Agicap's offerings. As you grow in your role, you will have opportunities for advancement within the company, allowing you to develop your career in a rapidly growing industry.
What we offer
Agicap provides a dynamic work environment where you can grow and build your career. You will be part of a passionate team dedicated to reshaping financial management for SMEs and Mid-Market companies. The company values its employees and is committed to fostering a culture of excellence and collaboration. You will have the chance to contribute to Agicap's mission and be part of an exciting journey as the company continues to expand internationally.
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