About Agicap
The cash flow management platform for SMEs
Key Highlights
- Over 10,000 customers including Qonto and Swile
- $168.7 million raised in Series B funding
- Headquartered in Lyon, France with 501-1000 employees
- Combines automated solutions with human cash flow advisors
Agicap is a leading cash flow management platform based in Lyon, France, that helps SMEs automate their cash flow visualization and analytics. With $168.7 million in Series B funding, Agicap serves over 10,000 customers, including notable clients like Qonto and Swile. The company employs around 600 ...
π Benefits
Employees enjoy a monthly budget for benefits in kind, a daily lunch allowance, and the option for occasional remote work. They receive top-tier equip...
π Culture
Agicap promotes a unique blend of technology and human expertise by providing clients with dedicated cash management specialists. This approach ensure...
Overview
Agicap is hiring a Customer Care representative for the Italian Market to support users from onboarding to advanced usage. This role is based in Lisbon and offers a fantastic entry point into the FinTech industry.
Job Description
Who you are
You are eager to join a fast-growing company and are excited about the opportunity to work in a dynamic environment. You possess strong communication skills and are comfortable engaging with customers to address their needs and concerns. Your curiosity drives you to learn about the Agicap platform and how it can help businesses manage their cash flow effectively. You are adaptable and ready to tackle various challenges, from technical issues to strategic advice, as you support users at different stages of their journey.
What you'll do
In this role, you will be the first point of contact for customers in the Italian market, guiding them through the onboarding process and ensuring they understand how to use the Agicap platform effectively. You will address customer inquiries, troubleshoot issues, and provide usage guidance to help them maximize the value of our product. As you gain experience, you will have the opportunity to offer strategic advice and insights to enhance customer satisfaction and retention. Your contributions will play a crucial role in building a strong customer success culture within the Lisbon hub.
What we offer
Agicap provides a supportive environment where you can grow your career in the FinTech sector. You will be part of a collaborative team that values innovation and encourages you to share your ideas. As the Lisbon hub expands, you will have numerous opportunities for professional development and advancement within the company. We believe in fostering a culture of growth and success, and we are excited to welcome new talents to our team.
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