Operations Manager • Senior

Who you are

You have a strong background in operations strategy and analytics, ideally with experience in the travel or technology sectors. Your analytical skills are top-notch, allowing you to derive insights from complex data sets and make data-driven decisions that enhance operational efficiency. You possess excellent communication skills, enabling you to build and maintain relationships with partners and stakeholders effectively. You thrive in a collaborative environment, working closely with cross-functional teams to achieve common goals. Your experience in managing projects and leading teams has equipped you with the ability to drive initiatives from conception to execution. You are adaptable and open to learning, always seeking to improve processes and outcomes.

Desirable

Experience in the travel industry or with API solutions would be a significant advantage. Familiarity with data analytics tools and methodologies will help you excel in this role. A background in partnership management or business development is also beneficial, as it will enhance your ability to foster strong relationships with partners.

What you'll do

In this role, you will lead the operations strategy for Agoda's Travel Distribution team, focusing on optimizing the performance of accommodation API partners. You will analyze data to identify trends and opportunities for improvement, ensuring that our partnerships deliver maximum value. Collaborating with various teams, you will develop strategies to enhance partner engagement and satisfaction. You will be responsible for managing relationships with key partners, ensuring that their needs are met and that they are aligned with Agoda's goals. Your insights will drive decision-making processes, helping to shape the future of our partnerships and the overall strategy of the organization. You will also oversee project management efforts, ensuring that initiatives are executed on time and within budget. Your leadership will inspire your team to achieve high performance and foster a culture of continuous improvement.

What we offer

Agoda offers a dynamic work environment where innovation and creativity are encouraged. You will have the opportunity to work with a diverse team of professionals who are passionate about travel and technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making travel easier and more accessible for everyone around the world.