
About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
π Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
π Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Overview
Aircall is hiring a Director of Product Marketing & Customer Marketing to lead the strategy for their AI-powered customer communications platform. You'll drive the adoption of Aircall's core and AI portfolio. This role requires strong leadership and marketing expertise.
Job Description
Who you are
You have a proven track record in product marketing, ideally within the tech or SaaS industry, with a focus on AI-driven products. Your experience includes leading marketing strategies that effectively communicate product value and drive customer engagement. You thrive in collaborative environments and have a strong understanding of customer needs and market dynamics.
You possess excellent communication skills, enabling you to articulate complex ideas clearly and persuasively to diverse audiences. Your analytical mindset allows you to leverage data to inform decisions and optimize marketing efforts. You are passionate about customer success and understand how to align marketing initiatives with business objectives.
What you'll do
As the Director of Product Marketing and Customer Marketing at Aircall, you will lead the strategy for defining, launching, and driving adoption of Aircallβs core and AI product portfolios. You will be responsible for crafting compelling narratives that resonate with customers and prospects, ensuring that Aircall's story is effectively communicated across various channels.
You will collaborate closely with product management, sales, and customer success teams to develop go-to-market strategies that maximize product impact and customer satisfaction. Your role will involve analyzing market trends and customer feedback to refine product positioning and messaging, ensuring alignment with customer needs and competitive landscape.
You will oversee the execution of marketing campaigns that promote product launches and drive user engagement, utilizing various marketing channels to reach target audiences. Your leadership will be crucial in fostering a customer-obsessed culture within the marketing team, ensuring that customer insights inform all marketing activities.
What we offer
At Aircall, you will join a fast-growing company that values innovation and collaboration. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a dynamic environment where your contributions will have a direct impact on the company's success and customer satisfaction. Join us in redefining customer communications and making a meaningful difference for businesses worldwide.
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