Aircall

About Aircall

The cloud-based call center for modern sales teams

🏒 TechπŸ‘₯ 501-1000 employeesπŸ“… Founded 2014πŸ“ NoMad, New York, NYπŸ’° $225.6m⭐ 3.7
B2BProductivitySaaSMobileTelecommunications

Key Highlights

  • Over 20,000 customers including Shopify and HubSpot
  • $225.6 million raised in Series C funding
  • Headquartered in NoMad, New York, NY
  • Strong focus on open APIs for easy integration

Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...

🎁 Benefits

Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...

🌟 Culture

Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...

Overview

Aircall is seeking a Software Engineer for their Programmable Communications team to enhance their AI-powered customer communications platform. You'll work on voice and messaging infrastructure, ensuring high-quality real-time communications. This role requires a strong technical background and a passion for innovation.

Job Description

Who you are

You have a strong background in software engineering, ideally with experience in building scalable communication systems. You thrive in collaborative environments and are eager to contribute to innovative projects that redefine customer communications. Your technical expertise allows you to tackle complex challenges and deliver high-quality solutions that meet carrier-grade expectations.

You are passionate about AI and its applications in enhancing customer experiences. You understand the importance of stability, maintainability, and uptime in communication infrastructure, and you are committed to delivering exceptional outcomes for users. You enjoy working in a fast-paced environment where curiosity and impact matter, and you are excited about the opportunity to join a team that values open collaboration and ownership.

Desirable

Experience with voice and messaging technologies is a plus, as is familiarity with AI-driven solutions. You are comfortable working with cross-functional teams and have a track record of delivering projects on time and within scope. Your ability to communicate effectively with both technical and non-technical stakeholders will help you succeed in this role.

What you'll do

As a Software Engineer on the Programmable Communications team, you will be responsible for developing and maintaining the voice and messaging infrastructure of Aircall's products. You will work closely with other engineering teams to ensure that the technology meets the needs of our users and operates at the highest standards of quality. Your role will involve designing and implementing new features, optimizing existing systems, and troubleshooting any issues that arise.

You will collaborate with product managers and designers to understand user requirements and translate them into technical specifications. Your contributions will directly impact the user experience, helping to drive revenue and improve customer satisfaction. You will also participate in code reviews and contribute to the overall improvement of the team's development processes.

In addition to your technical responsibilities, you will have the opportunity to mentor junior engineers and share your knowledge with the team. You will be encouraged to explore new technologies and approaches that can enhance our products and improve our workflows.

What we offer

At Aircall, you will join a dynamic and ambitious team that is committed to redefining customer communications. We offer a collaborative work environment where your contributions are valued and recognized. You will have access to ongoing learning and development opportunities, allowing you to grow your skills and advance your career.

We believe in the importance of work-life balance and offer flexible working arrangements to support our employees. Our office in Paris is designed to foster creativity and collaboration, and we encourage open communication and feedback at all levels of the organization. Join us at Aircall and be part of a company that is making a real impact in the world of customer communications.

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