About Airwallex
Empowering businesses with seamless cross-border payments
Key Highlights
- Valuation exceeds $5 billion with $1.2 billion raised
- Over 20,000 corporate customers using its services
- Headquartered in Fitzrovia, London, UK
- Offers corporate cards and expense management solutions
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
🎁 Benefits
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
🌟 Culture
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Account Manager • Senior
Overview
Airwallex is hiring an Associate Director of Account Management for their Enterprise team to lead client relationships and drive business growth. You'll work closely with cross-functional teams to deliver integrated financial solutions. This position requires strong expertise in account management and enterprise-level client engagement.
Job Description
Who you are
You have a proven track record in account management, particularly within the enterprise sector, and possess the ability to build and maintain strong client relationships. Your strategic thinking and problem-solving skills enable you to navigate complex client needs and deliver tailored solutions that drive business success. You thrive in collaborative environments, working closely with cross-functional teams to ensure client satisfaction and retention.
Your experience includes managing high-value accounts and understanding the intricacies of financial services and payment solutions. You are adept at using data to inform your strategies and decisions, ensuring that you meet and exceed client expectations. You are motivated by the opportunity to make a significant impact in a fast-growing company and are excited about the potential of technology to transform the financial landscape.
What you'll do
In this role, you will lead the account management efforts for our enterprise clients, ensuring that they receive exceptional service and support. You will collaborate with sales, product, and engineering teams to deliver integrated solutions that meet client needs. Your responsibilities will include developing account strategies, identifying growth opportunities, and driving client engagement initiatives. You will also be responsible for monitoring account performance and implementing improvements to enhance client satisfaction.
You will play a key role in building long-term relationships with clients, understanding their business objectives, and aligning our services to support their goals. Your ability to communicate effectively and manage expectations will be crucial in maintaining strong partnerships. You will also mentor and guide junior account managers, sharing your expertise and best practices to foster a high-performing team.
What we offer
At Airwallex, you will be part of a dynamic team that is shaping the future of global payments and financial services. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in an innovative environment that values collaboration and creativity, allowing you to make a real impact on our clients and the industry as a whole.
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