Account Manager • Lead

Who you are

As a Group Account Director at AKQA, you are a highly organized and credible leader with a passion for nurturing and building client relationships. You have a deep understanding of industry best practices and are motivated by work that makes a meaningful and sustained impact. Your experience in managing senior-level client relationships, revenue, and growth is complemented by your ability to foster effective teamwork and establish quality standards. You thrive in a collaborative environment and are committed to delivering impressive returns for clients through innovative brand campaigns and adaptive digital services.

You possess strong communication skills and can articulate shared values and aspirations with clients. Your entrepreneurial spirit drives you to constantly innovate and seek out what’s next in the industry. You understand the importance of the little details and demonstrate industry-leading professionalism in every interaction. You are dedicated to creating a better future for clients through world-leading work and a commitment to excellence.

Desirable

Experience in leading multidisciplinary teams and a proven track record of driving results in client service will set you apart. Familiarity with digital services and applications, as well as a strong understanding of brand campaigns, will enhance your ability to succeed in this role.

What you'll do

In this role, you will be responsible for managing a portfolio of brands, ensuring that client relationships are nurtured and built on shared values. You will partner with leads and management to create a work environment that fosters collaboration and innovation. Your leadership will guide a multidisciplinary team, establishing quality standards and providing thought leadership to drive results. You will monitor the quality of work delivered to clients and ensure that it meets the high standards expected by AKQA.

You will engage with clients at a senior level, understanding their needs and aspirations while aligning them with AKQA’s capabilities. Your role will involve strategic planning and execution to drive revenue growth and enhance client satisfaction. You will be a champion for excellence, ensuring that every touchpoint with clients reflects the professionalism and quality that AKQA is known for.

What we offer

At AKQA, we are committed to fostering a culture of respect and inclusion, where everyone feels they belong and has equal opportunities to progress in their careers. We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to create beautiful ideas, products, and services that capture the imagination and deliver impressive returns for our clients.