About Alchemy
Empowering developers for the Web3 revolution
Key Highlights
- Headquartered in SoMa, San Francisco, CA
- Serves over 10 million end users
- $545 million raised in Series C funding
- Works with major clients like Meta, Adobe, and Splunk
Alchemy is a leading Web3 development platform headquartered in SoMa, San Francisco, CA, serving over 10 million end users. The company provides essential building blocks for blockchain development, enabling organizations like Meta, Adobe, and Splunk to efficiently launch new nodes. With $545 millio...
🎁 Benefits
Alchemy offers comprehensive health, dental, and vision insurance, along with a health savings account (HSA). Employees enjoy flexible time off, a 401...
🌟 Culture
Alchemy's culture is centered around innovation in blockchain technology, focusing on efficiency and collaboration. The company is committed to refini...
Skills & Technologies
Overview
Alchemy is hiring a Customer Product Engineer to support developers in the Web3 space. You'll engage with the developer community, troubleshoot issues, and influence product development. This role requires strong technical skills and experience in APIs and blockchain technologies.
Job Description
Who you are
You have a strong technical background and experience in customer-facing roles, ideally within the blockchain or Web3 space. Your ability to communicate complex technical concepts clearly makes you a valuable resource for developers seeking assistance. You thrive in community-driven environments and enjoy engaging with users to understand their needs and challenges.
You are familiar with APIs and have experience troubleshooting technical issues, enabling you to provide effective support to developers. Your passion for Web3 and blockchain technology drives you to stay updated on industry trends and best practices, ensuring you can offer relevant insights to the community.
What you'll do
As a Customer Product Engineer at Alchemy, you will be the first point of contact for developers building on our platform. You will engage with the developer community through channels like Discord and Telegram, helping them debug code and navigate our APIs. Your insights will play a crucial role in shaping the future of our platform, as you will capture feedback and relay it to the Product and Engineering teams.
You will work closely with developers to troubleshoot RPC issues and provide guidance on best practices for building onchain applications. Your role will involve not only technical support but also community engagement, ensuring that the developer voice is represented in product discussions. You will have the opportunity to influence product development based on the needs and feedback of our users.
What we offer
At Alchemy, we are committed to providing a supportive and inclusive work environment. We offer competitive compensation, including base salary and equity, along with comprehensive medical coverage and other benefits. You will have access to wellbeing perks, gym reimbursement, and opportunities to attend company-sponsored conferences and events. We believe in the importance of work-life balance and offer unlimited flexible time off to ensure our team members can recharge and thrive.
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