About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Skills & Technologies
Overview
Cresta is hiring a Senior Frontend Engineer to help build a platform that transforms customer conversations into competitive advantages. You'll work with JavaScript and React in a remote-first environment. This position requires significant experience in frontend development.
Job Description
Who you are
You have 5+ years of experience in frontend development, with a strong focus on building user-friendly interfaces that enhance customer interactions. Your expertise in JavaScript and React allows you to create dynamic web applications that are both efficient and visually appealing. You understand the importance of user experience and are passionate about leveraging technology to improve customer engagement.
You thrive in collaborative environments and enjoy working closely with cross-functional teams, including designers and backend engineers, to deliver high-quality products. Your problem-solving skills enable you to tackle complex challenges and find innovative solutions that meet user needs. You are also comfortable working in a remote-first setup, effectively communicating and collaborating with team members across different time zones.
What you'll do
As a Senior Frontend Engineer at Cresta, you will play a crucial role in developing our platform that integrates AI and human intelligence to optimize contact center operations. You will be responsible for designing and implementing user interfaces that facilitate seamless interactions between customers and our technology. Your work will directly impact how our clients leverage customer insights to drive business success.
You will collaborate with product managers and designers to define the user experience and ensure that our applications are intuitive and engaging. Your role will involve writing clean, maintainable code and participating in code reviews to uphold our high standards of quality. You will also have the opportunity to mentor junior engineers, sharing your knowledge and helping them grow in their careers.
In addition to your technical responsibilities, you will contribute to the overall strategy of our engineering team in Romania, helping to shape the future of our tech hub. You will be part of a dynamic team that is passionate about using AI to revolutionize the workforce and improve customer interactions.
What we offer
Cresta provides a remote-first work environment, allowing you to collaborate with a global team across Europe, the US, and Canada. We value innovation and encourage our employees to think creatively and push boundaries. You will have the opportunity to work with cutting-edge technology and be part of a mission-driven company that is recognized as a leader in the AI space.
We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us on this exciting journey to transform the future of work with AI.
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