Customer Operations • Entry-Level

Who you are

You are a Year 2, penultimate year, or final year full-time student at HKU, CUHK, or HKUST, eager to gain hands-on experience in a client-facing role. You thrive in a results-oriented environment and possess a client-first mindset, ready to excel under pressure and meet tight deadlines. Your outstanding communication skills enable you to connect effectively with clients and colleagues alike. Fluency in English is essential, and additional Asian language skills such as Hindi, Thai, Vietnamese, Bahasa Indonesia, Korean, Japanese, Filipino, and Mandarin are highly desired. You are gritty, resilient, and ready to roll up your sleeves to make things happen.

What you'll do

As a Placement Associate in the Client Service team, you will serve as the vital link between clients and the expert knowledge they seek. You will engage in multiple live client projects, contributing to the success of the team and the satisfaction of clients. Your role will involve understanding client needs, coordinating with experts, and ensuring that the delivery of services meets the high standards expected by AlphaSights. You will be expected to manage your time effectively, balancing various tasks and responsibilities while maintaining a focus on client outcomes. Throughout your internship, you will have the opportunity to develop your professional skills and gain insights into the workings of a leading company in the knowledge services industry.

What we offer

AlphaSights provides a supportive environment where you can learn and grow. You will receive mentorship from experienced professionals who are committed to helping you succeed. The company culture emphasizes collaboration and excellence, and you will be part of a team that values your contributions. Perks include complimentary breakfast and snacks, as well as the provision of an iPhone and MacBook Pro for work. This internship is not just a job; it is a stepping stone to a successful career in client service and beyond.