Customer Operations • Entry-Level

Who you are

You are looking for a placement that offers commercial frontline responsibility and the chance to work on live client projects. You thrive in a fast-paced, target-driven environment and possess a client-first mindset. You excel under pressure and enjoy working to tight deadlines. Grit and resilience are part of your character, and you are ready to roll up your sleeves and make things happen. You are eager to learn and contribute from day one, gaining valuable experience in client service.

What you'll do

As a Client Service Placement, you will be the link between clients and the expert knowledge they seek. Your day will involve working on multiple projects from top-tier client organizations, including investors, strategists, and dealmakers. You will spend a significant part of your day recruiting experts, speaking on the phone with individuals who are uniquely relevant matches for your clients’ projects, often under tight deadlines. You will need to understand the project and market context, as well as the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects will be crucial, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

What we offer

You will receive the same training support and onboarding as full-time associates, allowing you to contribute commercially from day one. The early exposure to real responsibilities and different teams will help you quickly build key skills and understand the company’s culture. This placement is designed to set you up for success and potentially lead to future opportunities within AlphaSights.