Customer Operations • Entry-Level

Who you are

You are eager to start your career in a commercial role and thrive in a results-oriented environment. You possess a client-first mindset and excel under pressure, ready to roll up your sleeves and make things happen. You are gritty and resilient, prepared to take on challenges in a fast-paced setting. As an Associate in the Client Service team, you will be the vital link between clients and the expert knowledge they seek. You enjoy multitasking across various projects and understand the importance of effective communication in a frontline role.

What you'll do

In this role, you will spend a significant part of your day recruiting experts by speaking on the phone with individuals who are uniquely relevant to your clients' projects. You will take ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration. You will also need to understand the project and market context, as well as the legal and regulatory environment in which your clients and experts operate. Your responsibilities will include managing multiple projects simultaneously while ensuring that you meet tight deadlines and maintain high-quality standards in your work.

What we offer

AlphaSights provides an introduction to the business world without pigeonholing you into any specific area. You will have access to a clear career path ahead of you, along with a supportive environment that encourages personal impact. The company offers a comprehensive benefits package, including a matched pension contribution, private health insurance, and generous vacation days. You will work in a central London office with subsidized lunch and the option to work from home on Fridays, fostering a balanced work-life dynamic.