Customer Operations • Entry-Level

Who you are

You are eager to kickstart your career in a commercial role and thrive in a fast-paced environment. You possess a client-first mindset and excel under pressure, ready to tackle challenges head-on. Your resilience and grit make you an ideal candidate for the Associate Program at AlphaSights. You enjoy multitasking and are comfortable managing multiple projects simultaneously, ensuring that you meet tight deadlines while maintaining high-quality work. Your communication skills are strong, allowing you to effectively engage with clients and experts alike. You are looking for a role that offers a clear career path and the opportunity to make an immediate impact.

What you'll do

As an Associate in the Client Service team, you will serve as the vital link between clients and the expert knowledge they seek. Your day-to-day responsibilities will involve recruiting experts by engaging in phone conversations to match them with client projects. You will need to understand the project and market context, as well as the legal and regulatory environment relevant to your clients and experts. Taking ownership of your projects is crucial; you will initiate and manage communications between clients and experts, ensuring seamless collaboration. You will meticulously schedule calls and coordinate logistics to facilitate successful interactions. Your role will be communications-intensive, requiring you to juggle various workstreams while maintaining a focus on client satisfaction and project success.

What we offer

At AlphaSights, we provide a comprehensive introduction to the business world without limiting your potential. You will enjoy a competitive benefits package, including a matched pension contribution on qualified earnings, private health insurance, and dental coverage. Our office is located in central London, where you will have access to subsidized lunch and free breakfast, snacks, and fruit throughout the day. We also offer the flexibility to work from home on Fridays, promoting a healthy work-life balance. With 25 vacation days in addition to bank holidays and a business closure between Christmas and New Year’s, we prioritize your well-being and personal time.