Account Manager • Lead

Who you are

You are a driven and creative people leader with a strong customer-centric approach. You have experience in managing teams and are passionate about delivering high levels of service and operational standards. You thrive in a collaborative environment, working closely with vendors to develop strategic joint business plans that drive growth and satisfaction.

You possess excellent communication skills and can effectively interface with internal leaders across various departments. Your ability to explore innovative solutions and execute operational improvements is key to your success in this role. You understand the importance of vendor relationships and are committed to ensuring their satisfaction with the program.

What you'll do

As the Manager of Account Management, you will lead a team responsible for managing business growth for influential Selling Partners on Amazon. You will shape and deliver strategies that enhance vendor satisfaction and operational efficiency. Your role will involve collaborating with vendors to identify new selection and merchandising opportunities, ensuring that their needs are met through high-quality service.

You will also be responsible for developing and implementing strategic plans that align with Amazon's goals. This includes analyzing performance metrics and making data-driven decisions to optimize vendor relationships. You will mentor and guide your team, fostering a culture of excellence and continuous improvement.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and customer satisfaction. We offer competitive compensation and opportunities for professional growth. You will work in a supportive environment that encourages collaboration and creativity, allowing you to make a significant impact on the business and the vendors we serve.