Account Manager • Lead

Who you are

You are a driven and creative people leader with a strong focus on customer satisfaction. You have experience in account management and are adept at managing teams to achieve business growth. Your ability to collaborate with vendors and explore innovative solutions sets you apart. You thrive in a fast-paced environment and are committed to delivering high operational standards. You understand the importance of strategic joint business plans and are skilled in executing them effectively. You are passionate about improving the lives of customers and sellers through exceptional service.

What you'll do

In this role, you will lead a team of Account Managers responsible for managing influential Selling Partners on Amazon. You will shape and deliver strategies that enhance vendor satisfaction and drive business growth. Your responsibilities will include collaborating with vendors to identify new selection and merchandising opportunities, as well as operational improvements. You will ensure that your team meets high service standards and operational excellence. You will also be involved in developing joint business plans that align with Amazon's goals and objectives. Your leadership will be crucial in fostering a customer-centric culture within your team, ensuring that all initiatives are aligned with the needs of the vendors and the overall business strategy.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and customer obsession. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a collaborative environment where your contributions will directly impact the success of our vendors and the satisfaction of our customers. Join us in our mission to be Earth's most customer-centric company.