Data Center Manager • Lead

Who you are

You have a strong background in data center operations and management, with experience leading diverse teams in hardware and network diagnostics. Your organizational skills and effective communication abilities enable you to prioritize tasks and manage team performance effectively. You are comfortable working independently and collaboratively, ensuring that operational demands are met efficiently. You possess a deep understanding of data center environments and are adept at troubleshooting complex hardware and network issues. Your ability to innovate solutions and create documentation is essential for success in this role. You are willing to participate in an on-call rotation and adapt to a night shift schedule as needed.

What you'll do

As a Data Center Manager, you will be operationally responsible for overseeing the performance of data center operations. You will prioritize and assign trouble tickets to technicians and operators, ensuring that all issues are addressed promptly. Your role will involve recruiting and training data technicians to maintain appropriate staffing levels and developing career paths for your team members. You will manage day-to-day operations, including queue management and hardware logistics, to ensure efficient workflow. You will also participate in site-level project work, contributing to the continuous improvement of data center processes. Your expertise will be crucial in fixing complex problems and maintaining operational KPIs. You will foster a collaborative environment where team members feel supported and empowered to excel in their roles.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other forms of compensation. You will have the opportunity to work in a dynamic environment that operates 24/7, contributing to the success of our data center operations. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.