Data Center Operations Technician • Entry-Level

Who you are

You are a motivated individual with a foundational understanding of IT principles, including computer architecture and the Open Systems Interconnection Model (OSI model). You enjoy solving complex problems and have a keen interest in data center operations. Your ability to work collaboratively with diverse teams, including software, hardware, and network engineers, makes you a valuable asset in maintaining AWS's global infrastructure.

You thrive in environments where safety and security are paramount, and you are committed to delivering high standards in your work. Your troubleshooting skills are complemented by a strong understanding of hardware, fiber, and networking issues, allowing you to effectively resolve a range of data center infrastructure challenges.

What you'll do

As a Data Center Operations Technician, you will be the primary resolver for various data center infrastructure issues. Your responsibilities will include troubleshooting hardware, networking, and related problems to ensure the smooth operation of AWS data centers. You will collaborate with a diverse team of professionals to maintain the highest standards of safety and security while providing reliable access to AWS services.

You will engage in hands-on work, applying your knowledge of IT principles to identify and implement solutions to complex problems. Your role will involve monitoring systems, performing maintenance tasks, and ensuring that all equipment operates efficiently. You will also have the opportunity to contribute to process improvements and share your insights with the team.

What we offer

At Amazon, you will be part of a culture that values inclusivity and encourages bold ideas. You will have the chance to work on some of the most challenging problems in the industry, contributing to the operation of one of the world's largest information system infrastructures. We offer competitive compensation and opportunities for professional growth within the AWS team. Join us in delivering innovative solutions that empower our customers and drive the future of cloud computing.