About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a Data Center Technician to join their Infrastructure Operations team in Melbourne. You'll troubleshoot and resolve a variety of data center infrastructure issues, including hardware and networking problems. This entry-level position requires a strong understanding of IT principles.
Job Description
Who you are
You are an entry-level technician eager to dive into the world of data center operations. You have a foundational understanding of IT principles, including computer architecture and the OSI model, which you apply to solve real-world problems. Your problem-solving skills are complemented by a hands-on approach to technical issues, making you a reliable team member in maintaining system reliability.
You are comfortable engaging in physical data center activities, whether it involves planning capacity, deploying racks, or troubleshooting hardware and software issues. Your ability to prioritize and resolve trouble tickets efficiently ensures that you contribute to the high reliability of the systems you support. You are also willing to meet the 24x7 on-call requirements that come with the role, demonstrating your commitment to the team's success.
What you'll do
As a Data Center Technician, you will be the primary resolver for a range of data center infrastructure issues. Your responsibilities will include troubleshooting technical issues across various platforms, from systems to power and mechanical components. You will engage in deep dives into Linux server issues and XEN service virtualization troubleshooting, ensuring that all systems operate smoothly.
You will also participate in remediation efforts for physical layer outages and recovery of power issues on racks. Your role will require you to collaborate closely with other team members to maintain the data center's operational integrity. You will be involved in planning and tracking capacity, as well as rack deployment and cabling, which are critical to the efficient functioning of the data center.
What we offer
At Amazon, you will be part of one of the world's largest information system infrastructures, where your work will have a significant impact. We provide a supportive environment that encourages growth and learning, allowing you to develop your technical skills further. You will have access to various resources and training opportunities to enhance your career in data center operations. We value diversity and encourage you to apply even if your experience doesn't match every requirement.
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