Delivery Manager • Lead

Who you are

You have a strong background in IT and Management Consulting, with experience leading teams and managing client engagements. Your ability to build trust with customers and partners is key, as you will serve as a strategic advisor to help them achieve their business outcomes. You are adept at understanding customer needs and aligning your team's skills to meet those needs effectively.

With a focus on team performance, you implement tailored development plans that ensure your team is equipped to deliver high-quality solutions. You have experience engaging with C-level executives and governing boards, which allows you to drive business development initiatives and capture opportunities effectively.

Your leadership style emphasizes collaboration and communication, fostering an environment where your team can thrive. You are committed to exceeding customer satisfaction targets and continuously improving service delivery.

Desirable

Experience in the technology sector, particularly with AWS Professional Services offerings, is a plus. Familiarity with project management methodologies and tools will enhance your ability to manage engagements successfully.

What you'll do

As a Delivery Practice Manager at Amazon Web Services, you will lead a team of Delivery Consultants, guiding them in architecting and implementing innovative solutions for enterprise customers. You will be responsible for opportunity capture and driving engagement delivery, ensuring that projects are completed on time and meet customer expectations.

You will work closely with partner teams to develop business strategies and provide portfolio guidance. Your role will involve creating proposals and Statements of Work (SOWs) that align with customer needs and AWS offerings. You will also engage with customers to understand their business outcomes and help them leverage AWS technologies effectively.

In addition to managing your team, you will drive thought leadership initiatives that position AWS as a leader in the industry. You will be responsible for meeting and exceeding customer satisfaction targets, which will require you to monitor project progress and address any issues that arise promptly.

What we offer

Amazon provides a competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off. You will have the opportunity to work in a dynamic environment that encourages professional growth and development. Join us at Amazon to make a significant impact on our customers and the technology landscape.