Delivery Manager • Lead

Who you are

You have a strong background in IT and Management Consulting, with experience leading teams in the technology sector. Your ability to build trust and define business outcomes for customers sets you apart as a strategic advisor. You possess an active Secret security clearance and are a US Citizen, which is essential for this role. You are skilled in managing teams and optimizing performance, ensuring that your team meets and exceeds customer satisfaction targets.

You have a proven track record of engaging with Director and C-level executives, showcasing your ability to communicate effectively at all levels of an organization. Your experience in business development initiatives through thought leadership demonstrates your proactive approach to driving success. You understand the importance of architecting and implementing innovative solutions tailored to customer needs, and you are adept at creating proposals and Statements of Work (SOWs).

Desirable

Experience with AWS Professional Services offerings is a plus, as it will enhance your ability to identify applicable solutions for customers. Familiarity with project management methodologies and tools will also be beneficial in this role.

What you'll do

As a Delivery Practice Manager at Amazon Web Services, you will manage a team of ProServe Delivery Consultants, guiding them in supporting AWS enterprise customers through transformative projects. Your role will involve driving engagement delivery and ensuring that your team is aligned with customer expectations. You will be responsible for opportunity capture and will work closely with partner teams to enhance business development initiatives.

You will engage with customers to understand their needs and define business outcomes, leveraging your expertise to create tailored solutions. Your responsibilities will include overseeing the performance of your team, providing portfolio guidance, and ensuring that customer satisfaction targets are met. You will also collaborate with internal AWS teams to optimize delivery processes and enhance service offerings.

What we offer

Amazon provides a competitive salary range of $169,000.00 - $228,600.00 USD annually, along with comprehensive benefits including health support, flexible spending accounts, and a 401(k) matching program. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer success and satisfaction. Join us at Amazon and be part of a team that is transforming the way businesses leverage cloud technology.