Customer Operations • Entry-Level

Who you are

You are an enthusiastic individual with a customer-first mindset, eager to contribute to a high-quality service environment. You thrive in a team setting and are ready to take on responsibilities that enhance safety, quality, and operational efficiency. Your previous experiences, whether in logistics or other fields, have equipped you with problem-solving skills that you are excited to apply in a new context. You are adaptable and willing to learn, understanding that the logistics industry is ever-evolving and requires a proactive approach to challenges.

You are committed to maintaining a safe and enjoyable workplace, recognizing that a positive environment leads to better service for customers. You are also interested in developing your leadership skills, aspiring to take on more significant roles within the organization as you grow. You understand the importance of timely deliveries and are motivated to meet customer expectations consistently.

What you'll do

In this role, you will support the manager in enhancing safety, quality, and operational efficiency. You will engage in daily safety activities and quality checks, contributing to the creation of standard operating procedures and participating in various problem-solving initiatives. You will manage the flow of goods, ensuring that products are received, stored, and shipped efficiently, all while coordinating with different teams to maintain smooth operations. You will also prepare for new projects and service launches, adapting procedures and training new hires to align with Amazon's standards. Your role will involve addressing irregularities in operations, investigating issues, and implementing preventive measures to enhance overall performance.

What we offer

Amazon provides a supportive environment where you can learn about logistics management and operations. You will receive comprehensive training to help you understand the company's culture and operational processes. Opportunities for career advancement are available through internal postings, allowing you to grow into managerial roles or transition to other departments. The position requires shift work, including night shifts, ensuring that you gain a well-rounded experience in a fast-paced logistics setting. Join us in creating a better customer experience and be part of a team that values innovation and excellence.