About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring an IT Support Associate II to provide technical support within operations facilities. You'll be responsible for troubleshooting IT equipment and assisting in training new hires. This position is based in Liverpool, New York.
Job Description
Who you are
You are a self-motivated individual eager to take on new challenges and support teams in overcoming technical hurdles. You thrive in a fast-paced environment and are committed to continuous learning, particularly in new technologies relevant to IT operations. You possess strong problem-solving skills and are comfortable handling support requests across various technical disciplines. Your ability to work collaboratively with others makes you an asset to any team.
What you'll do
As an IT Support Associate II, you will be responsible for allocating, maintaining, and troubleshooting IT equipment used in Amazon Operations facilities. You will handle support requests and procedures across the network, ensuring that all technical issues are resolved efficiently. Additionally, you will assist in training new hires, sharing your knowledge and expertise to help them succeed in their roles. Your commitment to improvement will be encouraged through participation in career development opportunities, allowing you to progress your career at Amazon.
What we offer
Amazon provides a comprehensive benefits package that includes health insurance, paid time off, and a 401(k) matching program. You will have the opportunity to work in a supportive environment that values your contributions and encourages your professional growth. The role offers competitive hourly pay ranging from $23.00 to $37.00, reflecting your skills and experience. Join us at Amazon and be part of a team that is dedicated to delivering exceptional service and innovative solutions.
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