About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring an IT Support Engineer I to provide high-quality support for computer hardware and software across various sites. You'll work with technologies like Linux and Windows, focusing on network engineering and troubleshooting. This position is entry-level and based in Pembroke, New York.
Job Description
Who you are
You are a self-motivated individual with a passion for technology and problem-solving. As an IT Support Engineer I, you have a foundational understanding of computer hardware, operating systems, and enterprise application software. You are capable of troubleshooting straightforward problems and can determine when to deviate from standard practices to achieve desired results. Your ability to work collaboratively with teams and motivate others is key to your success in this role.
You have experience with both Linux and Windows environments, allowing you to provide comprehensive support across various platforms. Your knowledge of networking principles enables you to assist in network engineering tasks effectively. You are eager to learn and grow within the IT support field, taking ownership of your responsibilities and contributing to the overall success of Amazon Operations.
What you'll do
In this role, you will implement technical solutions and provide high-quality support for computer hardware and software. You will be responsible for troubleshooting issues that arise in the IT infrastructure, ensuring that operations run smoothly. Your day-to-day tasks will include responding to support requests, diagnosing hardware and software problems, and collaborating with other teams to develop solutions to technical challenges.
You will also assist in launching new Amazon Operations facilities, providing essential IT support during the setup phase. Your role will involve documenting processes and solutions to improve efficiency and knowledge sharing within the team. As you gain experience, you will have opportunities to take on more complex challenges and contribute to the development of new technologies in-house.
What we offer
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1. You will have access to a matching 401(k) program and up to 20 weeks of paid parental leave. The work environment is casual, allowing you to dress comfortably while you support our operations. Join us at Amazon and be part of a team that values speed, accuracy, and exceptional service.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Amazon.
Similar Jobs You Might Like
Based on your interests and this role
It Support
Amazon is hiring an IT Support Engineer I to provide high-quality support for computer hardware and software across various sites. You'll utilize your technical skills in network engineering and troubleshooting. This entry-level position is based in Little Rock, Arkansas.
It Support
Amazon is hiring an IT Support Engineer I to provide high-quality support for computer hardware and software across various sites. You'll utilize your technical skills to implement solutions and troubleshoot issues. This position is entry-level and based in Spokane, Washington.
It Support
Amazon is hiring an IT Support Engineer I to provide high-quality support for computer hardware and software across various sites. You'll work with technologies like Windows and Linux, and this position is entry-level.
It Support
Amazon is hiring an IT Support Engineer I to provide high-quality support for computer hardware and software across various sites. You'll utilize your technical skills to implement solutions and troubleshoot issues. This entry-level position is based in Florence, New Jersey.
It Support
Amazon is hiring an IT Support Engineer I to ensure the stability and operation of IT infrastructure at their fulfillment center in Ageo-shi, Saitama. This entry-level position involves troubleshooting and improving IT systems to enhance customer experience.