Operations Manager • Lead

Who you are

You have a strong background in operations management, ideally with experience in logistics or supply chain. You are passionate about improving delivery quality and building strong relationships with partners. You understand the importance of integrating technology with operations to enhance efficiency and customer satisfaction.

You possess excellent communication skills, allowing you to effectively collaborate with various stakeholders, including delivery partners and internal teams. Your analytical mindset helps you manage operational metrics and drive improvements in service quality and compliance.

What you'll do

As an Operations Manager at Amazon, you will oversee the operations metrics of partner delivery companies, ensuring that delivery quality is consistently improved. You will work closely with local delivery networks to integrate their operations with Amazon's technology, creating a seamless national delivery network.

Your role will involve strengthening trust and collaboration with partners while ensuring compliance with safety regulations and operational standards. You will be responsible for identifying opportunities for service enhancements and implementing strategies to achieve operational excellence.

What we offer

Amazon provides a diverse and inclusive workplace where you can thrive and grow your career. You will have the opportunity to work on impactful projects that transform the delivery landscape in Japan. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.