Business Operations • Mid-Level

Who you are

You have a strong background in capacity and resource planning, ideally with experience in back-office operations. Your exceptional communication and organizational skills allow you to thrive in a fast-paced environment, where you can prioritize effectively and deliver innovative solutions. You are detail-oriented and possess analytical and critical thinking skills that enable you to solve complex problems. Your customer service focus aligns with Amazon's commitment to providing an excellent experience for internal stakeholders. You enjoy working collaboratively across diverse teams and are passionate about driving improvements in planning initiatives and strategy.

What you'll do

In this role, you will own the end-to-end capacity and resource planning for the global Candidate Services organization. You will work on a diverse project portfolio that supports various planning initiatives, collaborating cross-functionally with teams in Operations, Global Outsourcing, and Program Management. Your responsibilities will include creating new reporting and analytic opportunities by analyzing key planning processes and documenting key initiatives to influence business actions that benefit back-office operations. You will also create optimal capacity plans by managing trade-offs between candidate experience and cost-effectiveness, ensuring that the best results are achieved for customers.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and continuous learning. We encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to influence at a global scale and contribute to the success of our worldwide planning team. We offer a supportive work environment where your contributions will have a direct impact on our operations and customer experience.