Operations Manager • Lead

Who you are

You are a motivated, customer-focused individual with experience in operations management. You have a proven track record of leading teams and driving improvements in productivity and efficiency. Your analytical problem-solving skills enable you to make data-driven decisions that enhance operational performance. You are committed to maintaining high levels of safety and quality in all aspects of your work. You thrive in a fast-paced environment and are adept at engaging and mentoring both salaried and hourly employees. You understand the importance of customer satisfaction and work diligently to meet delivery promises.

What you'll do

As an Operations Manager at Amazon, you will lead and develop a diverse team of employees, ensuring they have the tools and support needed for success. You will manage large-scope projects that have site and regional impacts, collaborating with other leaders to balance workloads effectively. Your responsibilities will include building and executing productivity plans, managing safety and quality metrics, and ensuring customer delivery promises are met. You will engage with your team during shifts to maintain high performance and attendance levels, driving continuous improvement in all operational workflows. You will play a key role in maintaining customer expectations and ensuring that orders are delivered accurately and on time.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, along with mental health support and flexible spending accounts. The salary for this position ranges from $91,000 to $136,500 annually, reflecting the importance of this role in our operations network.