Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are customer-focused and understand the importance of maintaining high standards of safety and quality in operations. Your analytical problem-solving skills enable you to make data-driven decisions that enhance productivity and efficiency. You are a mentor and motivator, capable of engaging both salaried and hourly employees to achieve their best performance. You thrive in a collaborative environment and are skilled at managing large-scope projects that have a significant impact on site and regional operations.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will support and mentor your workforce, ensuring they have the tools needed for success. Your role will involve building and executing productivity plans through careful forecasting and collaboration with other leaders. You will manage key performance indicators related to safety, quality, and customer delivery promises, driving continuous improvement initiatives. You will play a crucial role in maintaining customer expectations and ensuring that orders are delivered accurately and on time. Your leadership will be vital in fostering a culture of excellence and accountability within your team.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring a healthy work-life balance. Our commitment to employee well-being is reflected in our mental health support and flexible spending accounts. Join us at Amazon, where you can make a significant impact in a dynamic and innovative environment.