Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations and are dedicated to maintaining high standards. You have a proven track record of engaging and mentoring hourly workforce, ensuring they are motivated and productive during their shifts. You are comfortable working in variable environments and can lift up to 49 pounds, demonstrating your commitment to the physical demands of the role.

You possess strong collaboration skills, working effectively with support teams such as Safety, Engineering, and Human Resources to develop plans that meet business objectives. You are adept at managing workflows and understand the intricacies of first mile, middle mile, and last mile operations. Your ability to communicate effectively with your team and other departments is key to your success in this role.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly associates, ensuring they are engaged and performing at their best. You will manage safety, quality, productivity, and customer delivery promises, playing a crucial role in maintaining customer satisfaction. Your responsibilities will include supporting, mentoring, and motivating your team, while also collaborating with various support teams to achieve operational goals.

You will be responsible for monitoring performance metrics and implementing strategies to improve efficiency and effectiveness in the workflow. Your role will require you to stand and walk for extended periods, demonstrating your commitment to being present and active in the operational environment. You will also need to adapt to varying noise levels and temperatures, ensuring that you and your team can work effectively under different conditions.

What we offer

Amazon offers a competitive salary range of $70,000.00 - $90,900.00 USD annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring a healthy work-life balance. Join Amazon and be part of a team that is dedicated to delivering smiles to customers every day.