Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations and are dedicated to maintaining high standards. You have strong leadership skills and enjoy mentoring and supporting your team to achieve their best.

You are comfortable working in a dynamic environment where you may need to lift heavy items and stand for extended periods. You thrive in collaborative settings, working closely with various support teams to meet business objectives. Your ability to engage and motivate your workforce is key to your success in this role.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly associates, ensuring they are engaged and performing at their best during shifts. You will manage safety protocols, quality standards, and productivity metrics to meet customer delivery promises. Collaborating with support teams such as Safety, Engineering, and Human Resources, you will develop and implement plans to achieve operational goals.

You will be responsible for overseeing the workflow of the operations network, which includes the first mile, middle mile, and last mile processes. Your role will involve continuous monitoring of performance and making adjustments as necessary to ensure efficiency and effectiveness in operations. You will also play a crucial role in maintaining a positive work environment that fosters teamwork and collaboration.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring a healthy work-life balance. The salary for this position ranges from $70,000 to $90,900 annually, reflecting the importance of the role within the organization.