Program Manager • Mid-Level

Who you are

You have a strong background in program management with a focus on logistics and supply chain operations — your experience includes designing and optimizing network flows that enhance customer experience and operational efficiency. You possess excellent analytical skills, enabling you to leverage data-driven insights to inform your decisions and strategies. Your ability to influence stakeholders across various organizational levels and geographies is a key strength, allowing you to drive initiatives that require cross-functional collaboration.

You are comfortable working in ambiguous environments and can make informed assumptions based on incomplete data — this adaptability is crucial for iterating on solutions that meet evolving business conditions. Your strategic thinking allows you to balance capacity, speed, and cost effectively, ensuring that network designs are not only innovative but also implementable and sustainable.

Desirable

Experience in reverse logistics or similar fields is a plus, as is familiarity with end-to-end supply chain management. A background in data modeling or analytics tools will further enhance your ability to succeed in this role.

What you'll do

In this role, you will lead the design and optimization of end-to-end network flows for returned products, ensuring a seamless process from customer initiation through final disposition. You will collaborate with various teams to architect network solutions that align with broader E2E network design initiatives. Your responsibilities will include analyzing data to identify opportunities for improvement and implementing strategies that enhance operational efficiency while reducing costs.

You will work on high-impact initiatives that directly influence customer experience and sustainability outcomes — your contributions will shape the future of reverse logistics at Amazon. You will also be responsible for communicating your findings and recommendations to stakeholders, ensuring that all parties are aligned and informed throughout the project lifecycle.

What we offer

Amazon provides a dynamic work environment where innovation is encouraged and supported. You will have the opportunity to work on projects that have a significant impact on the company's logistics operations and customer satisfaction. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the organization. Join us in shaping the future of logistics and making a difference in the customer experience.