About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Operations Manager • Lead
Overview
Amazon is hiring an Operations Lead for their Transportation Operation Management team to oversee logistics processes and ensure timely delivery of goods. This role requires strong problem-solving skills and the ability to manage transportation operations effectively.
Job Description
Who you are
You are a motivated individual with a strong background in logistics and transportation management. You thrive in fast-paced environments and are committed to delivering world-class service to customers. Your ambition drives you to continuously improve operational processes and ensure safety in all aspects of your work. You excel at facilitating communication between various stakeholders, including carriers, hubs, and warehouses, to resolve issues that may affect customer experience. You have a keen eye for detail and can monitor fleet arrivals while addressing any potential problems that arise during the freight lifecycle.
You possess the ability to make real-time decisions and utilize internal tools to troubleshoot issues effectively. Your expertise in transportation operations allows you to streamline processes and enhance service levels. You are dedicated to meeting customer promises and ensuring that logistics operations run smoothly. Your proactive approach and problem-solving skills make you a valuable asset to the team.
What you'll do
In this role, you will lead the execution of freight management through Amazon's transportation networks. You will be responsible for overseeing the quality and performance of carriers, ensuring that deliveries are made on time and at the best cost. You will work closely with external operations, maintaining relationships with Sort Centers and carriers to guarantee that trucks depart as scheduled. Your role will involve monitoring the arrival of the fleet and addressing any issues that may arise during the freight lifecycle, from fulfillment centers to customer locations. You will play a critical role in improving service levels and operational excellence within the transportation team.
What we offer
At Amazon, we provide a dynamic work environment where you can grow your career in logistics and operations. You will have the opportunity to work with a diverse team of professionals dedicated to delivering exceptional service. We offer competitive compensation and benefits, as well as opportunities for career advancement within the company. Join us in our mission to continuously improve logistics processes and provide the best experience for our customers.
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