Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. Your ability to engage and motivate both salaried and hourly employees is key to maintaining high levels of safety and performance. You understand the importance of data-driven decision-making and analytical problem-solving in driving operational efficiency.

You are customer-focused and committed to ensuring that customer orders are delivered accurately and on time. Your leadership style emphasizes support and mentorship, helping your team to thrive and succeed in their roles. You are adaptable and ready to tackle the challenges that come with managing a large-scale operations workflow.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will engage your team during their shifts, ensuring they have the tools and support needed to excel. Your role will involve overseeing large-scope projects and driving improvements in productivity and efficiency.

You will play a crucial role in maintaining customer expectations, ensuring that orders are delivered to the right location at the right time. Your analytical skills will be essential in identifying areas for improvement and implementing strategies to enhance operational performance. You will also be responsible for fostering a culture of safety and quality within your team, ensuring that all operations meet the highest standards.

What we offer

Amazon provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, along with various opportunities for professional growth within our expanding operations network. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.