Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams and driving improvements in productivity and efficiency. You are motivated and customer-focused, understanding the importance of maintaining high levels of safety and quality in a fast-paced environment. You excel in engaging and mentoring both salaried and hourly employees, ensuring they have the tools needed for success. Your analytical problem-solving skills allow you to make data-driven decisions that enhance operational workflows. You are adaptable and thrive in a dynamic setting, ready to tackle the challenges that come with managing large-scale operations.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of the fulfillment process. You will engage your team during their shifts, ensuring they meet performance metrics while maintaining safety and quality standards. You will oversee large-scope projects, driving improvements in operational workflows and productivity. Your role will involve analyzing data to identify areas for enhancement and implementing strategies to meet customer expectations. You will also play a key role in the professional growth of your team, providing mentorship and support as they navigate their responsibilities.

What we offer

Amazon provides a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and parental leave. You will have opportunities for professional growth within a company that is constantly expanding its operations network. Join a team that is dedicated to delivering millions of packages and smiles to customers every day, and be part of a culture that values innovation and customer satisfaction.