Operations Manager • Lead

Who you are

You have a proven track record in operations management, with experience leading teams in a fast-paced environment. You are customer-focused and understand the importance of maintaining high standards of safety and quality in operations. Your analytical skills allow you to make data-driven decisions that improve productivity and efficiency. You are a strong communicator and motivator, capable of engaging both salaried and hourly team members to achieve operational excellence. You thrive in dynamic environments and are adaptable to the evolving needs of the business.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will mentor and support your team, ensuring they have the tools and resources needed for success. Your role will involve driving improvements in productivity and efficiency through analytical problem-solving and data-driven decision-making. You will oversee large-scope projects, ensuring that customer expectations are met and exceeded. You will play a key role in maintaining operational standards and will be responsible for engaging your team during their shifts to uphold safety, quality, attendance, and performance metrics.

What we offer

Amazon provides a dynamic work environment with opportunities for professional growth. You will be part of a team that is dedicated to delivering exceptional service to customers. We offer competitive compensation and benefits, along with a culture that values innovation and collaboration. Join us in our mission to be Earth's most customer-centric company, where you can make a significant impact on our operations and customer satisfaction.