Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations and are dedicated to maintaining high standards. Your ability to mentor and motivate your team is key to your success in this role.

You thrive in dynamic environments and are comfortable lifting and moving packages as part of your daily responsibilities. You are adaptable to varying noise levels and weather conditions, ensuring that you and your team can perform effectively regardless of the circumstances. Your strong communication skills enable you to collaborate effectively with various support teams, including Safety, Engineering, and Human Resources.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly workforce members, engaging them during their shifts to maintain the highest levels of safety and performance. You will manage the workflow across the first, middle, and last miles of operations, ensuring that customer orders are delivered on time and to the right location. Your responsibilities will include supporting and mentoring your team, managing safety and quality metrics, and collaborating with support teams to develop plans that meet business objectives.

You will be responsible for monitoring productivity and ensuring that your team meets customer delivery promises. This role requires you to stand and walk for extended periods, as well as lift and move packages weighing up to 49 pounds. You will work in an environment that can be loud and subject to variable temperatures, so your adaptability will be crucial.

What we offer

Amazon provides a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a supportive environment that values your contributions and encourages your professional growth. We believe in fostering a culture of safety and excellence, and we encourage you to apply even if your experience doesn't match every requirement.