Operations Manager • Senior

Who you are

You have a proven track record in operations management, with extensive experience in leading teams and driving performance objectives. Your ability to coach and mentor Operations and Area Managers ensures that you build a strong leadership bench within the Fulfillment Center. You understand the importance of creating positive employee relations and are committed to fostering a collaborative work environment.

You are adept at implementing quality initiatives and process changes, leveraging Lean methodologies to enhance operational efficiency. Your focus on safety, quality, and customer experience drives your decision-making, ensuring that all aspects of inbound or outbound operations meet the highest standards.

What you'll do

As a Senior Operations Manager at Amazon, you will be responsible for all operational functions at the site, including budget management and team development. You will set clear expectations for your team, measure performance, and provide constructive feedback to ensure accountability. Your role will involve collaborating closely with support staff across various departments, including HR, Finance, and IT, to secure resources for projects and initiatives.

You will take proactive steps to share best practices across departments and shifts, fostering a culture of continuous improvement. By driving the creation of improvement plans and leveraging the ideas of your team, you will contribute to the overall success of the Fulfillment Center. Your leadership will be key in achieving operational excellence and meeting business objectives.

What we offer

Amazon provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program. You will also enjoy paid time off and parental leave, ensuring a healthy work-life balance. Join us at Amazon, where you can make a significant impact in a fast-paced and innovative environment.