People Operations Manager • Lead

Who you are

You have a strong background in managing teams and leading projects, particularly in the realm of Artificial Intelligence and Large Language Models. Your experience includes developing benchmarking methodologies and evaluating AI model performance across various metrics such as accuracy and reliability. You possess exceptional communication skills that allow you to effectively engage with stakeholders and translate technical findings into actionable insights. You are passionate about mentoring team members and fostering their professional growth, ensuring that your team delivers the best results for customers.

Desirable

Experience in the e-commerce sector or familiarity with seller tools would be a plus. A background in data validation and regulatory compliance can enhance your candidacy. You are comfortable with automation processes and have a keen interest in exploring efficiencies in data generation initiatives.

What you'll do

In this role, you will lead the Seller AI team in planning and executing benchmarking exercises for AI models. You will define test plans, metrics, and acceptance criteria to ensure the models meet high standards of accuracy and robustness. Your leadership will guide a team responsible for validating data according to specific annotation guidelines, ensuring quality and compliance while addressing potential regulatory risks. You will prepare comprehensive audit and benchmarking reports that include error ratings and root-cause analysis, providing recommendations to senior stakeholders. Additionally, you will drive process efficiencies and explore automation opportunities to enhance productivity in data generation initiatives. Mentoring team members will be a key part of your responsibilities, helping them develop their skills and achieve their best work.

What we offer

Amazon provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work on cutting-edge AI technologies that impact the seller experience across a global marketplace. The role offers competitive compensation and benefits, along with opportunities for professional development and career growth within a leading technology company. You will be part of a collaborative team that values diverse perspectives and fosters a culture of continuous improvement.