Program Manager • Senior

Who you are

You have a proven track record in program management, with at least 5 years of experience leading complex initiatives that drive process improvement and operational excellence. Your strategic thinking and planning skills enable you to develop comprehensive plans that align with organizational goals, while your stakeholder management abilities ensure effective communication and collaboration across diverse teams. You excel in change management, adept at navigating organizational dynamics and fostering a culture of continuous improvement. Your experience with AI solutions positions you to evaluate and implement cutting-edge technologies that enhance operational efficiency. You are a strong communicator, capable of articulating complex ideas clearly and persuasively to various audiences.

What you'll do

In this role, you will spearhead transformation initiatives within Amazon's Last Mile operations in Japan, focusing on integrating supply chain management and other operational streams. You will lead the development of three-year strategic plans that align with the company's vision for 2026, ensuring that all initiatives are data-driven and customer-focused. Your responsibilities will include managing the Peak Captain Office operations, where you will oversee the execution of strategic initiatives and monitor their impact on business performance. You will collaborate closely with global ACES teams to align with best practices and drive the adoption of AI solutions that enhance operational efficiency. Your ability to simplify complex problems and drive scalable solutions will be crucial as you work to deliver sustainable results in a fast-paced environment.

What we offer

At Amazon, we value innovation and excellence, and we are committed to providing our employees with the resources they need to succeed. You will have the opportunity to work in a dynamic environment where your contributions will directly impact our operations and customer experience. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to be Earth's most customer-centric company, where you can make a difference every day.