
About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a Senior Product Manager Technical for Amazon Connect to drive innovative AI solutions for customer engagement. You'll leverage AWS technologies to enhance operational efficiency and customer experiences. This role requires significant experience in product management.
Job Description
Who you are
You have 5+ years of experience in product management, particularly in technical roles where you've successfully led cross-functional teams to deliver impactful solutions. Your background includes a strong understanding of AI technologies and their application in enhancing customer engagement and operational efficiency.
You possess excellent communication skills, enabling you to articulate complex technical concepts to diverse stakeholders. Your ability to blend vision with practical execution has allowed you to drive product strategies that align with business goals.
You are data-driven, using metrics and analytics to inform decision-making and prioritize product features. Your experience in managing product roadmaps and conducting user research has equipped you with the insights needed to create user-centric solutions.
You thrive in collaborative environments, working closely with engineering, design, and marketing teams to ensure successful product launches. Your passion for innovation drives you to explore new technologies and methodologies that can enhance product offerings.
Desirable
Experience with cloud-based solutions and familiarity with AWS services is a plus. A background in AI or machine learning applications will set you apart as a candidate.
What you'll do
As a Senior Product Manager at Amazon Connect, you will lead the development of innovative AI-driven solutions that transform customer engagement across industries. You will be responsible for defining product vision and strategy, ensuring alignment with customer needs and business objectives.
You will collaborate with engineering teams to translate product requirements into actionable development plans, overseeing the entire product lifecycle from ideation to launch. Your role will involve conducting market research and competitive analysis to identify opportunities for product differentiation.
You will engage with customers to gather feedback and insights, using this information to refine product features and enhance user experiences. Your ability to prioritize features based on customer impact and business value will be crucial in driving product success.
You will also work closely with marketing teams to develop go-to-market strategies and ensure effective communication of product benefits to customers. Your leadership will foster a culture of innovation and continuous improvement within the product team.
What we offer
Amazon offers a competitive salary range of $152,200.00 - $205,900.00 annually, along with comprehensive benefits including health insurance, 401(k) matching, and generous paid time off. You will have the opportunity to work in a dynamic environment where your contributions directly impact millions of customers worldwide.
Join us at Amazon Connect and be part of a team that is revolutionizing customer engagement through cutting-edge technology solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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