Account Manager • Lead

Who you are

You have a proven track record in sales management, particularly in the startup ecosystem, with experience leading teams to achieve revenue targets. Your leadership style is collaborative, and you excel at coaching and developing talent within your team. You understand the nuances of working with AI technologies and can effectively communicate their value to potential customers. You are data-driven, using metrics to inform your strategies and decisions, ensuring that your team is aligned with the company's growth objectives.

You possess strong interpersonal skills, allowing you to build long-term partnerships with clients and stakeholders. Your ability to navigate complex negotiations and foster relationships is key to your success. You are adaptable and thrive in a fast-paced environment, ready to pivot strategies as needed to meet the demands of a growing market.

Desirable

Experience in the AI or tech industry is a plus, as is familiarity with account management tools and CRM systems. A background in business development or customer success can also enhance your candidacy, as these skills are crucial for understanding customer needs and driving satisfaction.

What you'll do

In this role, you will lead a team of 5-10 Growth Account Executives, guiding them in their efforts to expand and retain our startup customer base. You will be responsible for setting and achieving revenue targets, developing strategies that accelerate growth, and ensuring that your team has the resources and support they need to succeed. You will build scalable frameworks for deal negotiations and account planning, ensuring that best practices are established and followed.

You will partner closely with Product, Marketing, and other go-to-market teams to identify strategic growth opportunities within the startup portfolio. Regularly reviewing customer health metrics will be part of your responsibilities, allowing you to collaborate with your team to develop action plans for at-risk accounts. Your leadership will be instrumental in fostering a high-performing team culture that prioritizes customer success and long-term partnerships.

What we offer

At Anthropic, we are committed to creating a supportive and inclusive work environment. We offer competitive compensation and benefits, including optional equity donation matching, generous vacation and parental leave, and flexible working hours. Our office in Dublin provides a collaborative space for you to work alongside talented colleagues who share a passion for building beneficial AI systems. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.