Solutions Engineer • Mid-Level

Who you are

You have a strong technical background in AI and machine learning, with experience in architecting solutions that leverage advanced AI systems. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart, allowing you to build trust with founders and engineers alike. You thrive in collaborative environments, working closely with sales and product teams to ensure that client needs are met effectively. You are passionate about helping startups succeed and understand the unique challenges they face as they scale their products.

You possess a builder-first mindset, always looking for innovative ways to apply AI technologies to solve real-world problems. Your experience includes guiding technical evaluations and designing architectures that maximize the value of AI systems. You are comfortable navigating the startup ecosystem and have a keen understanding of the dynamics involved in early-stage product development.

Desirable

Experience with the Claude Developer Platform or similar AI systems is a plus. Familiarity with cloud services and deployment strategies will enhance your ability to support clients effectively. You are also open to learning new technologies and methodologies that can benefit your clients and your team.

What you'll do

As a Solutions Architect on the Startups Applied AI team, you will partner with Account Executives to deeply understand the requirements of startups. Your role involves guiding clients through the technical discovery process, helping them to evaluate and implement AI solutions that align with their business goals. You will work closely with engineering teams to ensure successful deployment and ongoing support of AI systems.

You will leverage your expertise to help founders understand the capabilities of Claude, assisting them in developing evaluations and designing architectures that maximize the potential of AI technologies. Your responsibilities will include conducting technical workshops, providing hands-on support during the implementation phase, and ensuring that clients are equipped to utilize AI effectively in their operations.

You will also collaborate with the broader Sales, Product, and Engineering teams to refine the offerings and improve the overall client experience. Your insights will be invaluable in shaping the future of the Claude Developer Platform as you gather feedback from clients and share it with internal teams.

What we offer

At Anthropic, we are committed to creating a supportive and inclusive work environment. We offer competitive compensation and benefits, including optional equity donation matching, generous vacation and parental leave, and flexible working hours. Our office in San Francisco provides a collaborative space for you to work alongside talented colleagues who share your passion for building beneficial AI systems. Join us in our mission to create reliable and interpretable AI that is safe and beneficial for society.