It Support • Junior

Who you are

You are a proactive individual with a knack for solving technical issues and ensuring that your colleagues can work efficiently. You have a foundational understanding of IT support, including troubleshooting hardware and software problems. Your communication skills allow you to effectively assist team members with their IT needs, ensuring a smooth workflow in the office environment. You are organized and detail-oriented, capable of managing the hardware lifecycle from procurement to maintenance. You enjoy working in a collaborative environment and are eager to learn and grow in your IT career.

What you'll do

In this role, you will be responsible for daily IT operations, providing support to Apifiers with their day-to-day IT issues. You will solve problems related to laptops, peripherals, and office technology, ensuring that all equipment is functioning properly. You will proactively monitor the state of the office environment to prevent issues before they impact others. Additionally, you will manage the full hardware lifecycle, which includes purchasing, setup, configuration, maintenance, and renewals of equipment. You will prepare laptops and peripherals for new joiners, keeping the internal inventory up to date. Your role will also involve communicating with vendors, comparing quotes, and ensuring smooth logistics for new equipment. You will play a key role in onboarding and offboarding processes, preparing hardware and access for new Apifiers to ensure their first day is smooth.

What we offer

At Apify, you will be part of a mission-driven team that values innovation and efficiency. We provide a generous hardware budget to ensure you have the tools you need to succeed. Enjoy free lunches every day when working from the office, along with an unlimited supply of snacks and beverages. You will have the opportunity to participate in internal “Eat & Learn” sessions and engage in team-building activities such as ping-pong and foosball leagues. We believe in creating a supportive and enjoyable work environment, and we encourage you to apply even if your experience doesn't match every requirement.