About Behavox
AI-driven compliance solutions for modern workplaces
Key Highlights
- $179.9 million raised to date, fueling growth and innovation
- Headquartered in Financial District, New York, NY
- Serves clients in highly regulated industries, including financial services
- Utilizes AI and machine learning to analyze unstructured data
Behavox is a leading AI-driven platform headquartered in the Financial District of New York, NY, specializing in communication surveillance for security and compliance. With $179.9 million in funding, Behavox helps organizations in the fintech and B2B sectors analyze vast amounts of unstructured com...
🎁 Benefits
Behavox offers equity and ownership options, comprehensive health insurance for employees and their families, and a robust relocation program that inc...
🌟 Culture
Behavox fosters a culture of innovation and adaptability, continuously updating its platform to meet the evolving needs of its clients. The company va...
Overview
Behavox is hiring a Junior Technical Support Engineer to assist in managing tickets and alerts. This role is crucial for maintaining the operational efficiency of their AI-driven SaaS platform. No specific technical skills are mentioned.
Job Description
Who you are
You are a motivated individual looking to start your career in technical support, eager to learn and grow in a fast-paced environment. You possess strong problem-solving skills and a willingness to take ownership of tasks, ensuring that customer issues are resolved efficiently. You thrive in a collaborative setting and are excited about working with cutting-edge AI technologies in a cloud-native environment.
What you'll do
As a Junior Technical Support Engineer, you will be responsible for managing tickets and alerts, ensuring that customer inquiries are addressed promptly. You will work closely with senior engineers to troubleshoot issues and provide solutions, gaining valuable experience in the technical support field. Your role will involve learning about the Behavox platform and assisting customers in navigating its features effectively.
What we offer
Behavox offers a dynamic work environment where you can develop your skills and grow your career in technical support. You will have the opportunity to work with a talented team and be part of a company that values innovation and technical excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing growth opportunities.
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