Product Quality Manager • Senior

Who you are

You have over 5 years of technical experience, particularly in high-volume manufacturing of consumer electronics, which has equipped you with a deep understanding of product quality management. Your educational background includes a Bachelor’s degree in engineering or a relevant field of science, and a Master’s degree is preferred. You possess exceptional organizational skills and the ability to build strong relationships across teams, ensuring clear and consistent communication.

Your experience has honed your ability to strategically identify and drive corrective actions for the top issues affecting product quality. You are adept at processing plans, creating timelines, and meeting deliverables, which are essential for managing the lifecycle of products effectively. Your strong technical skills enable you to collaborate with Engineering, Product Design, Operations, and AppleCare teams seamlessly.

You thrive in environments that require a blend of technical expertise and interpersonal skills, allowing you to navigate complex challenges while fostering a culture of quality improvement. Your passion for innovation and dedication to excellence aligns perfectly with Apple’s mission to create extraordinary products and services.

Desirable

While not mandatory, a Master’s degree in engineering or a relevant field of science would enhance your candidacy. Proven experience in building relationships and communicating effectively with diverse teams is highly valued. Your ability to process plan and meet deliverables will set you apart in this role.

What you'll do

In this key role, you will be responsible for identifying and driving improvements to product quality for the iPad product family. You will partner closely with various teams, including Engineering, Product Design, and Operations, to ensure that quality standards are met throughout the program lifecycle. Your strategic insights will help in addressing the top issues affecting product quality, leading to enhanced customer experiences.

You will play a crucial role in supporting ongoing quality improvement initiatives, leveraging your technical skills to analyze data and implement corrective actions. Your ability to communicate effectively will be essential as you collaborate with cross-functional teams to drive quality enhancements. You will also be involved in presenting findings and recommendations to stakeholders, ensuring that everyone is aligned on quality objectives.

Your work will directly impact the success of the iPad product family, as you will be at the forefront of quality management efforts. You will be expected to travel up to 25% of the time, engaging with teams and stakeholders across different locations to promote quality initiatives.

What we offer

At Apple, you will be part of a diverse team that inspires innovation and drives excellence in product quality. You will have the opportunity to work on groundbreaking products that revolutionize industries and enhance customer experiences. Apple is committed to fostering an inclusive environment where every team member can thrive and contribute to the company’s mission.

You will be supported in your professional growth and development, with opportunities to expand your skills and advance your career within the organization. Apple values the contributions of its employees and offers a collaborative culture that encourages creativity and teamwork. Join us and help us leave the world better than we found it.