About Assembled
Streamlining customer support with AI-driven solutions
Key Highlights
- Raised $70.7 million in Series A funding
- Serves clients like Zoom, GoFundMe, and Stripe
- Headquartered in San Francisco, CA
- Offers flexible work arrangements and home office credits
Assembled is a customer support workforce management platform headquartered in the Mission District of San Francisco, CA. The company has raised $70.7 million in Series A funding and serves notable clients such as Zoom, GoFundMe, and Stripe. Assembled's AI-powered software streamlines customer suppo...
🎁 Benefits
Assembled offers comprehensive insurance coverage, a 401(k) plan, and flexible work arrangements, including remote work options with a home office cre...
🌟 Culture
Assembled fosters a culture focused on digital transformation in customer support, emphasizing efficiency and innovation. The company is committed to ...
Product Marketing Manager • Mid-Level
Skills & Technologies
Overview
Assembled is hiring a Product Marketing Manager to build the marketing foundation for their workforce management platform. You'll focus on go-to-market strategy, sales enablement, and storytelling. This role requires strong marketing skills and a collaborative mindset.
Job Description
Who you are
You are a multi-disciplinary marketer with a strong background in product marketing and storytelling. You have experience in developing go-to-market strategies and sales enablement materials that resonate with target audiences. Your analytical skills allow you to leverage data to inform marketing decisions and optimize campaigns. You thrive in collaborative environments, working closely with cross-functional teams to ensure alignment and drive impact. You have a passion for customer support and understand the unique challenges faced by support teams in fast-growing companies.
Desirable
Experience in a startup environment or with high-growth companies is a plus. Familiarity with workforce management solutions or customer support technologies will help you hit the ground running. You are comfortable with digital marketing tools and platforms, and you have a knack for creating compelling narratives that engage customers and stakeholders alike.
What you'll do
In this role, you will build the product marketing foundation for Assembled's go-to-market approach. This includes developing a message house, creating detailed personas, and conducting competitor deep-dives to inform your strategies. You will take full creative control over how the company's story comes to life across various channels, including the website, demo videos, and sales pitches. You will collaborate with the sales team to create bullet-proof sales pitches that effectively communicate the value of Assembled's platform. Additionally, you will tackle big-picture storytelling at the brand, category, and investor-facing levels, ensuring that Assembled's narrative is clear and impactful.
What we offer
Assembled provides generous medical, dental, and vision benefits, along with paid company holidays, sick time, and unlimited time off. You will receive monthly credits for professional development, wellness, and commuting. The company offers a hybrid work model with catered lunches in the San Francisco and New York offices. You will also have access to a 401(k) plan enrollment and paid parental leave, ensuring a supportive work environment that values your well-being and growth.
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