
About Assembled
Streamlining customer support with AI-driven solutions
Key Highlights
- Raised $70.7 million in Series A funding
- Serves clients like Zoom, GoFundMe, and Stripe
- Headquartered in San Francisco, CA
- Offers flexible work arrangements and home office credits
Assembled is a customer support workforce management platform headquartered in the Mission District of San Francisco, CA. The company has raised $70.7 million in Series A funding and serves notable clients such as Zoom, GoFundMe, and Stripe. Assembled's AI-powered software streamlines customer suppo...
🎁 Benefits
Assembled offers comprehensive insurance coverage, a 401(k) plan, and flexible work arrangements, including remote work options with a home office cre...
🌟 Culture
Assembled fosters a culture focused on digital transformation in customer support, emphasizing efficiency and innovation. The company is committed to ...
Overview
Assembled is hiring a Sales Engineer to provide technical expertise and support to the sales team. You'll partner with Account Executives to understand technical requirements and help close new business opportunities. This position requires strong technical and interpersonal skills.
Job Description
Who you are
You have a strong background in technical sales, ideally with experience in software solutions. Your ability to communicate complex technical concepts clearly and effectively is one of your key strengths. You thrive in collaborative environments and enjoy working closely with sales teams to drive business success. You are proactive in staying updated with the latest industry trends and technologies, ensuring you can provide the best support to your team and clients.
You possess excellent problem-solving skills and can handle technical evaluations, proof of concepts, and demos with ease. Your interpersonal skills allow you to build strong relationships with prospects and clients, helping them understand the value of Assembled's solutions. You are detail-oriented and organized, ensuring that all technical requirements are accurately assessed and addressed.
What you'll do
As a Sales Engineer at Assembled, you will partner with Account Executives to understand prospects' technical requirements and map their needs to the value provided by our workforce management platform. You will handle technical evaluations and assist in developing demos and proof of concepts that showcase our software's capabilities. Your role will also involve responding to RFPs, RFIs, and security questionnaires, ensuring timely and comprehensive submissions.
You will stay up-to-date with the latest products, features, and services offered by Assembled, allowing you to provide informed support to the sales team. Your contributions will help drive sales by addressing technical questions and objections from prospects, ultimately helping to close new business opportunities. As a founding member of the Sales Engineering team, you will play a crucial role in shaping the future of the team and its processes.
What we offer
At Assembled, we provide generous medical, dental, and vision benefits, along with paid company holidays, sick time, and unlimited time off. You will receive monthly credits for professional development, wellness, and commuting. Our hybrid work model includes catered lunches and snacks in our San Francisco and New York offices. We also offer a 401(k) plan enrollment and paid parental leave, ensuring that you have the support you need both professionally and personally.
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