About AssemblyAI
Speech AI models that transform voice data into insights
Key Highlights
- Raised $113.2 million in Series B funding
- Over 1000% growth in developers using APIs from 2021 to 2022
- Customers include NBC Universal, Spotify, and Veed
- Remote-first culture with global hiring
AssemblyAI, headquartered in Inner Sunset, San Francisco, CA, specializes in advanced Speech AI models that enable automatic speech recognition and understanding. With a customer base that includes startups like Veed and global enterprises such as NBC Universal and Spotify, AssemblyAI has experience...
🎁 Benefits
AssemblyAI offers competitive salaries, equity grants for all employees, and a home office stipend of $1,000. The company promotes a flexible PTO poli...
🌟 Culture
AssemblyAI fosters a remote-first culture, enabling employees to work from anywhere while focusing on trust and accountability. The company values div...
Technical Account Manager • Senior
AssemblyAI • Remote - Remote
Overview
AssemblyAI is hiring a Senior Technical Account Manager to ensure customers have an outstanding experience throughout their journey. You'll onboard new customers and help them realize their product vision in the voice AI space.
Job Description
Who you are
You have a strong background in customer success and technical account management, ideally with experience in AI or voice technologies. You understand the importance of customer onboarding and are skilled at guiding clients through their product journey. Your communication skills are top-notch, allowing you to effectively convey complex technical concepts to non-technical stakeholders. You thrive in a remote work environment and are comfortable collaborating with cross-functional teams to deliver exceptional customer experiences.
What you'll do
As a Senior Technical Account Manager at AssemblyAI, you will be responsible for onboarding new customers and ensuring they have a seamless experience with our Speech AI models. You will work closely with clients to understand their product vision and help them explore innovative use cases within voice AI. Your role will involve regular check-ins with customers to assess their satisfaction and address any technical challenges they may face. You will also collaborate with our research and engineering teams to relay customer feedback and drive product improvements.
What we offer
We offer a fully remote work environment, allowing you to work from anywhere while being part of a dynamic team. You will have the opportunity to shape the future of voice AI and contribute to a rapidly growing company that is at the forefront of Speech AI technology. We provide competitive compensation and benefits, along with a culture that values innovation and collaboration.
Interested in this role?
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