Business Operations • Mid-Level

Who you are

You have experience as a Business Analyst, particularly in Salesforce environments, where you've successfully translated business needs into technical solutions. Your ability to gather and define requirements is complemented by your skills in creating essential documentation such as Business Requirements Documents (BRDs) and user stories. You thrive in collaborative settings, working closely with internal teams and external clients to drive business impact and user adoption. Your analytical mindset allows you to dissect complex business processes and systems, ensuring that solutions are both effective and user-friendly.

You possess strong communication skills, enabling you to articulate technical concepts to non-technical stakeholders. Your attention to detail ensures that all requirements are meticulously documented, and you are adept at designing solutions that align with business objectives. You understand the importance of user adoption and are committed to supporting successful project delivery. Your experience in the software industry, particularly with enterprise software development, has equipped you with the knowledge to navigate challenges and deliver results.

What you'll do

In this role, you will be responsible for eliciting and documenting requirements for Salesforce and enterprise software development. You will create deliverables such as Business Requirements Documents (BRDs), user stories, use cases, and process flows, ensuring that all stakeholders have a clear understanding of project goals. Your analytical skills will be put to use as you assess current business processes and identify areas for improvement, ultimately driving user adoption and business impact.

You will collaborate with cross-functional teams, including developers and project managers, to design solutions that meet business needs. Your role will involve supporting successful project delivery, which includes participating in project meetings, providing updates, and addressing any challenges that arise. You will also play a key role in training users on new systems and processes, ensuring a smooth transition and high levels of user satisfaction.

What we offer

AvePoint values diversity and is committed to creating an inclusive environment for all employees. As part of our team, you will have the opportunity to work with a global leader in data security and governance, contributing to innovative solutions that empower organizations to collaborate with confidence. We offer competitive compensation and benefits, along with opportunities for professional growth and development within a fast-paced, dynamic environment. Join us in making a difference in the world of data security and governance.